Compliance Statement

Purpose of this Statement

This Compliance Statement is intended to help website visitors, clients, suppliers, service providers, financial institutions and other authorised stakeholders understand the company’s operating scope and public position.

It provides general information only. It does not replace the company’s trade licence, a service agreement, an official approval or a requirement imposed by a competent authority.

Corporate Identity

The legal trade name is used in formal corporate, contractual, invoicing and business-verification communications.

Licensed Activities

The company’s trade licence identifies the following commercial activities:

• Education Training
• Online Education

Website content, proposals, invoices and service descriptions should remain connected to these licensed activities. External government or regulatory approvals are obtained where they are applicable to a particular service.

Regulatory Position and Institutional Status

A commercial trade licence permitting Education Training and Online Education is distinct from institutional licensing and academic programme accreditation applicable to higher education institutions and academic awards.

The company does not present itself as authorised to independently award UAE academic degrees, confer regulated academic qualifications or represent an academic programme as accredited in the UAE unless the relevant approval is separately held and clearly identified.

Where a service involves another institution, awarding organisation, training provider or technology platform, the role of each party should be defined in the relevant written arrangement and public communication.

Scope of Services

Subject to the agreed service arrangement, the company may provide services connected with:

• Professional skills training and continuing professional development.
• Executive, leadership and management-development workshops.
• Corporate and customised organisational training.
• Short-duration training programmes, seminars and skills-upgrading sessions.
• Live virtual training and instructor-led online learning.
• Educational webinars, virtual workshops and digital learning resources.
• Online learner communication and learning-platform coordination.
• Training-needs assessment, scheduling and trainer coordination.
• Online activities or assessments connected to the relevant training engagement.
• Participation or completion records where applicable to the service.

Services are not represented as student recruitment, employment placement, financial consultancy, degree admissions, independent academic awarding, qualification recognition or accreditation services unless a separate licensed and approved basis exists.

Service Delivery Standards

Training and online education engagements are generally managed through a documented process:

Trainers, facilitators, consultants, platform providers and other suppliers may be engaged under suitable contractual arrangements where required for service delivery.

Marketing and Public Representations

The company seeks to ensure that website content, proposals, promotional materials and client communications:

• Use the company’s legal name accurately.
• Describe services within the relevant licensed activities.
• Distinguish professional training from regulated academic degree awarding.
• Do not state or imply government, institutional or programme accreditation without supporting approval.
• Identify third-party institutions, awarding organisations or providers accurately where relevant.
• Avoid guarantees of employment, promotion, salary, immigration, licensing or other outcomes.
• Present fees, delivery formats and service conditions through appropriate written documents.

Any error or outdated representation identified on the website should be reported to the company for review and correction.

Commercial Documentation

The company seeks to maintain a clear connection between a customer requirement, the agreed service, the invoice issued and the payment received.

Depending on the engagement, supporting documents may include:

• Client enquiry or requirement information.
• Registration, proposal, quotation or service agreement.
• Invoice and official payment evidence.
• Training schedule, virtual joining details or platform information.
• Trainer or supplier agreement and invoice where applicable.
• Attendance, delivery, participation or completion records where applicable.
• Relevant client and supplier correspondence.

Payments and Transaction Integrity

Payments for services should be made only through the company bank account or another payment channel officially approved by Emirates Business University FZE.

• Payments should correspond to a valid invoice, registration or written service arrangement.
• The payer should include sufficient reference information to identify the relevant client and service.
• Receipts are reconciled against the company’s commercial and accounting records.
• Supplier payments should relate to a documented service or operating requirement and appropriate supporting records.
• Unusual, unexplained or unrelated payments may be delayed, queried, declined or returned where appropriate.
• Third-party remittances may require confirmation of the payer’s relationship to the client and the purpose of the payment.
• Cash transactions, where lawfully accepted, should be appropriately authorised, receipted and recorded.

Trainers, Suppliers and Third-Party Providers

The company may engage third parties to support delivery and administration, including trainers, facilitators, consultants, venues, learning platforms, hosting providers, communication providers, payment providers and professional advisers.

Appropriate onboarding and commercial documentation may be required according to the nature and risk of the relationship. Third parties are expected to:

• Provide accurate information about their identity, authority and services.
• Act within the agreed scope and applicable legal requirements.
• Protect confidential and personal information.
• Avoid misleading representations about the company or its services.
• Maintain appropriate invoices, agreements and delivery records.
• Report material conflicts, incidents or compliance concerns.

Privacy and Confidentiality

Personal and confidential information should be collected and used only where reasonably necessary for website operation, enquiries, service planning, delivery, payment, support, security, legal obligations and record maintenance.

• Access should be limited to authorised persons and service providers with a legitimate need.
• Confidential information should not be published or disclosed without a lawful and appropriate basis.
• Reasonable administrative, organisational and technical security measures should be used.
• Information should be retained only for the period reasonably required for the relevant purpose and applicable obligations.
• Private identification, banking and verification records are not published on the public website.

Further information is available in the company’s Privacy Policy.

Responsible Business Conduct

Emirates Business University FZE seeks to conduct business honestly, professionally and transparently. The company does not support:

• Fraud, false documentation, impersonation or deliberate misrepresentation.
• Bribery, improper payments, undisclosed commissions or unlawful inducements.
• Money laundering, terrorist financing or transactions intended to conceal the source or purpose of funds.
• Business with sanctioned or legally prohibited persons where restrictions apply.
• Discrimination, harassment, exploitation or abusive conduct.
• Unauthorised copying, misuse or sale of protected learning materials.
• Use of the company’s name, logo or documents without appropriate permission.

A proposed relationship or transaction may be refused, suspended or terminated where it creates a material legal, regulatory, financial, security or reputational concern.

Records, Reviews and Cooperation

The company seeks to maintain records appropriate to its operations, including corporate, contractual, financial, tax, supplier, client, delivery, privacy and security records.

Information may be reviewed or provided through an appropriate private channel where reasonably requested by a bank, payment provider, auditor, professional adviser, licensing authority, regulator, court or other competent authority.

Confidential records will not normally be published publicly. Disclosure is subject to verification of the requesting party, the purpose of the request and applicable legal or contractual requirements.

Questions, Concerns and Statement Updates

Questions about the company’s licensed activities, public representations, service delivery or this Compliance Statement may be submitted using the official contact details below.

The statement may be updated to reflect changes in the company’s services, operating arrangements, approvals, website content or applicable requirements. The most recent version will be published on this page.