Privacy Policy

Scope of this Policy

This Privacy Policy applies to personal information processed by Emirates Business University FZE in connection with:

• Visits to emiratesbusinessuni.org and its associated pages.
• Email enquiries sent to info@emiratesbusinessuni.org.
• Requests for information about Education Training, Online Education or corporate and institutional learning services.
• Registration, scheduling, delivery, payment and support connected with an agreed service.
• Communications with corporate clients, institutional clients, trainers, facilitators, suppliers and service providers.
• Legal, accounting, compliance, security and business-record requirements.

This website does not currently provide a public contact form. Selecting an email link normally opens the visitor's own email application, and the information is sent only when the visitor chooses to send the message.

Key Terms

Information We May Collect

The information collected depends on the nature of the interaction and the service requested. The company may process the following categories where relevant:

How Information Is Collected

Personal information may be collected:

• Directly from you when you email, call, register, make an enquiry, enter into an agreement or participate in a service.
• From an organisation acting on your behalf, such as an employer arranging training for its employees.
• From authorised corporate or institutional contacts involved in a training engagement.
• From trainers, facilitators, suppliers and service providers supporting an agreed service.
• Automatically through server logs, security tools and website technologies when you visit the website.
• From publicly available or legally permitted sources where necessary for business verification, fraud prevention or compliance.

How Information May Be Used

The company may use personal information to:

• Respond to enquiries and provide requested information.
• Assess training or online education requirements.
• Prepare quotations, proposals, registrations and service agreements.
• Schedule and deliver classroom, virtual, online or blended learning.
• Coordinate trainers, facilitators, learning platforms and participant communications.
• Administer attendance, learning activities, assessments and completion records where applicable.
• Issue invoices, receive and reconcile payments, maintain accounts and manage supplier payments.
• Provide learner, client and technical support.
• Maintain business, legal, contractual, tax, accounting and audit records.
• Protect the website, systems, users and company against fraud, misuse and security incidents.
• Establish, exercise or defend legal rights and resolve complaints or disputes.
• Improve website content, service delivery and operational processes.
• Send service-related communications and, where permitted, relevant business updates.

Basis for Processing

Depending on the circumstances and applicable law, personal information may be processed on one or more of the following grounds:

• Your consent, where consent is required and has been provided.
• Taking steps at your request before entering into a contract.
• Performing an agreement with you or the organisation you represent.
• Complying with legal, regulatory, accounting, tax or official requirements.
• Protecting rights, resolving disputes, preventing fraud or maintaining information security.
• Other grounds permitted under applicable UAE law.

Where processing is based on consent, you may withdraw that consent subject to legal, contractual and operational limitations. Withdrawal does not affect processing already lawfully completed.

Disclosure and Service Providers

Personal information is not sold to advertisers. Information may be shared only where reasonably necessary and permitted, including with:

• Trainers, facilitators and subject specialists involved in the relevant service.
• Learning-platform, virtual-meeting, hosting, email, information-technology and cybersecurity providers.
• Payment processors, banks and financial-service providers used for authorised transactions.
• Accounting, audit, legal, tax, insurance and other professional advisers.
• Corporate or institutional clients arranging a service for their participants.
• Government bodies, courts, regulators, law-enforcement authorities or licensing authorities where legally required.
• Potential successors or counterparties in a lawful corporate restructuring, subject to appropriate safeguards.

Service providers are expected to handle information only for the agreed purpose and subject to appropriate confidentiality, security and contractual arrangements.

International Data Transfers

Online education, cloud hosting, email, virtual-meeting, technology support or international client services may involve processing or storage outside the United Arab Emirates.

Where personal information is transferred internationally, the company will seek to use lawful transfer arrangements and appropriate safeguards required by applicable law. These may include contractual protections, assessment of the receiving location, consent where required or another legally permitted transfer basis.

Cookies and Website Technology

Cookies are small files or browser-storage technologies that may be used to operate, secure, understand or improve a website. This website may use:

• Essential technologies required for basic website operation, security and navigation.
• Performance or analytics technologies where enabled, to understand website usage in aggregated form.
• Third-party resources such as externally hosted fonts, images, maps or linked services that may receive technical information when loaded or opened.

You may manage cookies through your browser settings. Blocking essential technologies may affect certain website functions. The website does not use cookies to process online payments directly on this page.

Data Retention

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected and for applicable legal, regulatory, contractual, tax, accounting, audit, security and dispute-resolution requirements.

Retention periods may differ according to the type of record. When information is no longer required, the company may securely delete it, anonymise it or restrict its use, subject to technical and legal limitations.

Information Security

The company uses reasonable administrative, organisational and technical measures designed to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

• Access controls and role-appropriate permissions.
• Password, device and account-security practices.
• Secure hosting, email and technology providers where appropriate.
• Confidentiality obligations for staff and contracted providers.
• Record-management, backup and incident-response procedures appropriate to the information handled.

No internet transmission or storage method is completely secure. Users should also take reasonable care when sending information by email and should verify suspicious requests before responding.

Your Privacy Rights

Subject to applicable UAE law, verification of identity and any lawful exceptions, you may have the right to:

• Request information about the personal data being processed and the purposes of processing.
• Request access to personal information relating to you.
• Request correction or completion of inaccurate or incomplete information.
• Request deletion of information in circumstances permitted by law.
• Request restriction or cessation of certain processing.
• Object to certain processing where the law provides that right.
• Withdraw consent where processing depends on consent.
• Request transfer of eligible information in a structured, machine-readable form where applicable.
• Raise a concern or complaint about the handling of your personal information.

A request may be refused or limited where the company is legally required or permitted to retain or process the information, where the request would affect the rights of another person, or where another lawful exception applies.

To protect personal information, the company may request sufficient details to verify identity and understand the request before taking action.

Children's Information

The website and services described here are primarily directed to adults, working professionals, corporate organisations and institutional clients. The company does not knowingly seek to collect personal information from children through this website.

Where a service lawfully involves a minor, information should be supplied only by, or with the involvement of, an authorised parent, guardian, organisation or other responsible party, and will be handled subject to applicable legal requirements.

Third-Party Websites and Services

The website may contain links to external websites, maps, email applications or other services operated by third parties. The company does not control the privacy or security practices of those third parties.

Visitors should review the relevant third party's privacy terms before providing information or using an external service. Opening an external link may allow that provider to collect device, browser, location or usage information under its own terms.

Changes to this Privacy Policy

This policy may be updated to reflect changes in the website, services, technology, operating practices or applicable legal requirements.

The revised policy will be published on this page with an updated revision date. Material changes may also be communicated through another appropriate channel where required.

Contact Information

Privacy questions, requests or concerns may be sent to Emirates Business University FZE using the official contact details below.